How Washington Process Group, LLC collects, uses, and protects information in connection with our website and digital products.
This Privacy Policy explains how Washington Process Group, LLC ("Washington Process Group," "we," "us," or "our") collects, uses, and protects information in connection with our website at washingtonprocessgroup.com and the digital products and services we offer.
If you have questions about this policy or how your information is handled, you can contact us at yolanda@washingtonprocessgroup.com. This policy is effective as of July 1, 2026.
We collect information you provide directly to us and information that is gathered automatically when you use our site. This includes information submitted through contact forms, information submitted through email signup forms, information provided when you make a purchase, information collected through Shopify checkout, information collected through website analytics, information collected through advertising, and information exchanged through direct email communications with you.
Depending on how you interact with us, this may include your name, email address, order and purchase details, and technical or usage data such as your IP address, browser type, device information, and the pages you view on our site.
We use the information we collect to process purchases, deliver digital products, respond to inquiries, and send communications you have requested. We also use information to improve our website and the resources we offer, and to meet our legal, tax, and record-keeping obligations.
Purchases on our site are processed through Shopify. When you complete a purchase, your payment details are handled by Shopify and its payment processors. Washington Process Group does not collect or store your full payment card details. Shopify and its processors handle that information under their own terms and privacy practices.
Our site uses Google Ads and related analytics and conversion measurement tools to understand how visitors find and use our website and to measure the performance of our advertising. In connection with these services, Google may use cookies or similar identifiers. These tools are used for measurement and advertising purposes; they do not give us access to more information than is described in this policy.
Cookies are small text files stored on your device when you visit a website. We use cookies and similar technologies to support site functionality, understand how the site is used through analytics, and support advertising measurement.
You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect how parts of the site function.
We send marketing or informational emails only with your consent or as needed to service a purchase you have made. If you receive marketing emails from us, you can unsubscribe at any time using the link included in those messages.
We retain information only for as long as it is needed to provide our products and services, operate our business, and meet our legal, tax, and record-keeping obligations. When information is no longer needed for these purposes, we take steps to remove or de-identify it.
We work with third-party service providers that help us operate our business, including Shopify for checkout and payments, Google for advertising and analytics, Calendly for scheduling, and email service providers for communications. These providers may process your information as part of delivering their services, and they do so under their own terms and privacy policies.
We take reasonable measures to protect the information we collect against loss, misuse, and unauthorized access. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
You may request access to, correction of, or deletion of information we hold about you, where applicable, by contacting us at yolanda@washingtonprocessgroup.com. We will respond to reasonable requests in accordance with applicable law and may need to verify your identity before acting on a request.
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will revise the effective date at the top of this page. We encourage you to review this policy periodically.
This Privacy Policy is provided as general information about Washington Process Group, LLC and does not constitute legal advice.